Friday, June 4, 2021

[PHOTOSTORY 3: ADITL] Working From Home

 By: Alexa Arredondo

A fellow stay-at-home worker checks her email and reviews her upcoming tasks for the day. Donna Arredondo is an Account Manager for American Express.

Donna reads her online agenda and incoming emails from clients and co-workers. In her job, she handles travel, finances, and card operations for her clients.

Donna begins research on a request from a client. She has been working at American Express for over 15 years.  

Donna overlooks work from her co-workers to ensure no mistakes are made. She said that some of her clients can have pretty high-maintenance requests, but she enjoys building relationships with them.

Donna is constantly typing all day, and requires an arm rest for her wrists. She said that every once in a while she needs to take breaks to prevents her hands from cramping up.

The American Express employee works every day from 9-5pm. Donna said that it can be overwhelming at times, but she enjoys being in this career field. 

The stay-at-home worker keeps her office looking nice by adding a functional shelf and wall art. The wall art perfectly depicts her lifestyle, as she enjoys cooking and traveling to new places.

Donna keeps a University of Georgia sign in her office to support her alma mater. She attended UGA during her college days, and still goes to the football every season to cheer on the Dawgs.

A typical office space includes file cabinets, computers, and printers as shown above. Donna said that sometimes her office can get a bit messy, but she tries to keep it as tidy as she can.

The membership manager uses a headset to speak to co-workers and clients. She said it was uncomfortable to wear at first, but has gotten used to it after many years at her job.

Donna reviews an email from a cruise line offering discounts on future sailings. She said that within the next year or two, cruises will start to become popular again post-pandemic.

The office space offers a lot of natural light during the day. When choose her office space in the house, Donna mentioned that she didn't want a dark space because it gave off a negative feel to the room.

A comfortable living space sits behind Donna and her workspace. She uses this space during her breaks to relax and kick her feet up.

Donna begins to take notes for a current project she is working on. When speaking to clients, she says it's very important to jot out every piece of information from their request to prevent missing anything.

Donna reviews an email and takes note of the key takeaways. She says she's constantly taking notes to have something to refer back to.

She reviews a "cheat sheet," which is a small book she keeps with her filled with important information for the computer programs used on a daily basis.

She points a hotel room she is currently researching for a client. Donna gathers and books hotel rooms, flights, restaurant reservations, and much more for her clients.

Hydration is key. Donna keeps a bottle of water or another type of drink at her desk at all times to prevent from getting thirsty.

A comfortable chair is essential when working a typical 9-5 desk job. She says that it's not the most visually appealing chair, but it gets the job done.

A fairly large printer and other office electronics are needed when working from home. Donna says it stays in the corner of her office, so it doesn't take up too much space.

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