By: Kamryn Gibson
Jared Lamberth is removing the wheel weights. Jared is removing the wheel weights to adjust the balance on the customer's tires.
Johari Hunter torquing the tire. Johari is doing this because lug nuts undergo the stress and forces of a car in daily use over time.
Johari Hunter using the jack to lower the vehicle. Johari is using the jack to lower the vehicle onto an even, local surface.
Dylan Smith happily smiles for the camera. Dylan was inserting notes into the computer about a customer's car.
Tristan Higgins removing dead tires to clean out the backroom. Tristan is removing the dead tires to make room for the new tires.
New inventory tires are stacked in the garage. The new tires are to replace the dead tires.
An Enterprise employee is dropping tires. "Every so often Enterprise will drop off tires here for us."
Jared Lamberth is assisting a customer with picking out new tires. "What's the best option for me with getting new tires?"
Johari Hunter balances a tire and adds weights to it. Johari is doing this to ensure that the weight is evenly distributed around the entire circumference of the tire and wheel.
Mackenzie Higgins balancing the front right tire. He removed the front tire so he could balance it and move it to the back right side of the vehicle.
Mackenzie Higgins removing the front right tire. He removed the front tire so he could get it ready for rebalancing.
Mackenzie Higgins raising the vehicle. He is raising the vehicle off the ground so he can take the tires off.
Mackenzie Higgins guidng Jared Lamberth into the garage. Mackenzie was guiding Jared into the garage so he could prepare to lift the vehicle.
Jared Lamberth guided Tristan Higgins out of the garage and parked the car to return the car to a customer. Jared successfully guided Tristan out of the garage and parked the truck so he could give the keys back to the customer waiting inside.
Jared Lamberth waiting to guide Tristan Higgins out of the garage. He is looking to see if there are any cars about to drive by before he guides Tristan out.
Hunter Crafton inspects my tires. He is making sure my tires aren't flat and are at the correct tire pressure, and to see if I bought my tires from Discount Tire.
Hunter Crafton scans the vehicle identification number (VIN) on the inside of my car door. He does this to make sure my car is in their system.
Hunter Crafton getting the mileage on my car. "We check the mileage on your vehicle because when your tires are properly inflated it can give you a better gas mileage."
Hunter Crafton clicking out a vehicle and clicking in a vehicle. He is clicking out one vehicle to ensure he doesn't accidentally put another car's information in the computer system.
Hunter Crafton taking a phone call. "You said you're picking up? Oh, your sister is picking up. We close at 6PM. That's a real phone call recorded for you."
